Information We Collect
We collect account details such as name, email, profile image, shop details, staff details, product data, customer details, invoice data, payment status, and usage information needed to operate DukaanHQ.
How We Use Information
We use information to provide billing, inventory, shop management, subscription access, support, security, analytics, and product improvements.
Payments
Payments are processed by third-party payment providers such as Dodo Payments. DukaanHQ does not store full card, UPI mandate, or banking credentials.
Data Sharing
We share data only with service providers needed to operate DukaanHQ, comply with law, process payments, send communications, or protect the service from misuse.
Data Security
We use technical and operational safeguards to protect information. No internet service can guarantee absolute security, so users should also protect account access and devices.
Contact
For privacy requests, email hello@dukaanhq.com.